A proxy or VPN connection could also interfere with app download and installation on the Microsoft Store. With VPN and proxy servers disabled, try downloading from the Microsoft Store and check if it goes through. In the Processes tab, select Microsoft Store and click the End task button at the bottom-right corner of the window. Reopen Microsoft Store and try downloading the app s again.
The Microsoft Store may fail to process app downloads if your computer has incorrect date and time settings. One more thing: scroll to the Synchronize your clock section and select the Sync now button. Return to the Microsoft Store and check if you can now download apps. So if your apps get stuck in the download queue, launch the File Explorer and confirm that you have enough storage space on your hard disk to accommodate the app s. If you have multiple hard drives connected to your computer, make sure you configure Windows to save new apps on the drive with sufficient storage space.
Microsoft Store generates and stores temporary files called Cache Data on your computer. These files help Microsoft Store perform faster on your computer.
Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn't match my screen. Incorrect instructions. This will clear Microsoft Store cache. You may have to sign back in. Do it and see if it fixes Microsoft Store not downloading apps or games error. It is not required but I would recommend a reboot at this point. Check if app or games download are still pending or stuck in Microsoft Store.
There may be an app conflict which is responsible for Microsoft Store not downloading apps or games. Try both these methods to see if you can find the culprit.
Enter the command below to re-register Microsoft Store on your computer. This can solve a lot of problems associated with the app. Go back to the Services windows and restart the Windows Update service. Just like you stopped it. Try downloading that app or game from Microsoft Store again. Try restoring your computer if nothing else works. These two steps are often recommended as a last resort when nothing else solves a critical error or issue. Microsoft support has compiled a short list of troubleshooting steps if you are unable to install games in particular.
For Windows 10, simply click the Start menu search bar. Click the "Date and Time" option. This should be at the top of the search menu. For Windows 8, click "Change the Date and Time" below the search field. Click "Change the Date and Time". You can find this option in the "Date and Time" menu. You must be an administrator to change these settings. Adjust your date and time settings.
These should reflect the current date and time as they pertain to your time zone. You can also click "Change time zone Click the downward-facing arrow to the left of the search bar.
Review your downloads. Part 2. Click your profile icon. You can find this to the left of the search bar. Click the "Check for Updates" button. This should be in the top right corner of your app store. Wait for the updates to apply. Depending on how many apps you have in need of updates, this may take a few minutes. Return to the app download page. If your current apps were backing up the download process, these apps should now be downloading.
Part 3. Then, it will start to troubleshoot and fix the issue. If it still exists, you can try the following fixes. Whereas, you can reset your Microsoft Store application to the default settings to fix the issue. Just follow the instructions below. Step 1 : Open Windows Settings and go directly to Apps.
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