Accepted Solutions. BertnTX Constellation. This-is-me Comet. Open samsung members app. Look at bottom of page, select get help. Now go perform your procedure to get your complaint. Soon as it malfunction, go to get help, send log with your concern. Samsung tech will respond within a few days with some resolve.
I will try that. Thanks i will definitely do that so they can see how often this happens! Pigskin Astronaut. Mine is doing the same. Did you find a solution? What provider do you have? Having the same issue. I just sent support the issue, as mentioned by Comet. I have done a full shut down, cleared the cache to the phone and the message app, factory reset the phone and had their service team flash the phone. Samsung has not given me any more troubleshooting assistance other than they want me to send them my phone without a spare or temp phone.
The support provided by Samsung has been pretty horrible. I have used Samsung for years and this may be my last one. My offers. Fios Home Internet. Bring your own device. Certified pre-owned. Featured smartphones. Other phones. Trade in your device. Shop all accessories. Holiday Gift Guide. Phone accessories. Tablet accessories.
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